FAQ

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Frequently Asked Questions

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01
I am concerned about becoming dependent on a business consultancy.

We value our clients and their success, so we don’t want you becoming dependent on us either!

In each consulting engagement, we work with our client’s ensuring ongoing knowledge transfer.

Unlike some consultancies, we view success as our clients reaching self-sufficient and sustainable business operations.

When our clients come back it is for partnering with us on new challenges and new business opportunities.

02
How does a business consultancy add value?

The nature of a consultancy means that consultants work in a variety of industries and organizations therefore being able to provide experience, knowledge and perspective that can be difficult and expensive to find via recruitment.

Furthermore, it can make more financial sense especially in short-term engagements.

03
When should I consider utilizing a business consultancy vs handling internally?

Generally, clients will typically benefit from the added insights, focus and the cost advantages of not having to recruit via a consultancy :

If you simply don’t have time/resources available to deliver results swiftly in your current business model because of the demands of the day to day running of your business.

or

If your challenges are within your core business, but you need specialized knowledge and experience that are not available in-house.

or

If the project is outside your core business, it typically makes sense to outsource to a consultancy as this can reduce the cost of development and implementation and will speed up execution time and likelihood of success.

04
Are engagements fixed price or time and materials based?

We do both, depending on your needs on the scope and nature of the project.

We typically develop proposals as fixed price contracts, so that our clients can work within a defined budget with no surprises.

However, we can work on time and materials contracts, which are usually more appropriate for short-term consulting projects or projects that are more urgent and there isn’t the time to properly scope the core needs and issues during the initial steps of the process.

05
I’ve heard that working with a consultancy can be a hassle?

Value Added aims to take the hassle away from you and strives to become a trusted partner in you achieving your goals and objectives. We will work with you and your teams to make sure the experience and process is a great one, given our focus on client satisfaction and adding value to our clients.

06
What support does Value Added typically provide?

We believe our strength lies in addressing each client’s individual challenges uniquely and specifically by not providing a standardized solution that works for us, but tailored solutions that work for you.  That said, we have extensive experience of services serving clients. Please see the following pages :

07
How is the scope of the engagement determined?

The client determines what is required and Value Added will outline workable solutions in collaboration with the client during the planning and assessment discussions. We strive for flexible, targeted and modular solutions and often, we can schedule complex projects into phases that can be tackled sequentially to generate significant business value at each delivery.

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The operational processes are what drives the business

We break businesses down step by step, as we dont like to overcomplicate matters… Why complicate something thatʼs meant to be simple?... This keeps work, costs and stress essentially down, with a focus on working with you to achieve end results.
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